The blurb is that its supposed to have a special layer that keeps you cool etc.
We had a go on one in the shop and it felt lovely. Very firm and supportive.
The one delivered, is a lot more squashy. it really sinks in, more than I was expecting. I also got really really hot in the night and it was hard to get comfortable. I know this can be a problem with memory foam mattresses, but this one was supposed to be a special cool layer one without that problem.
i went back to the shop this morning and told them I didnt like the mattress and why. They said theyd have to speak to head office
Later they called me and said they wouldnt be able to exchange it as they would never be able to sell the mattress as new again, because id slept on it. He said stuff like "buyer beWARE"
Can they do this? How am I supposed to know if the mattress is ok without sleeping on it?
Im gutted after spending £500 on it