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  • Chat Guidelines

    The Mix chat room is a safe and welcoming place to meet others, have a chat, and get support if you need it. Keeping it safe and welcoming is down to you. We allow a lot of freedom in chat but we do ask that you respect the group and communicate in a way that isn't upsetting to others.


    GROUP AGREEMENT

    Chat is a friendly place - I will be welcoming, respectful and ready to listen. Over time I might make friends with other chatters but if we're talking away from chat I agree to keep that separate and focus on the session I'm in.

    Chat is a group environment - I'm prepared for a bit of give and take and I'll help to include everyone. I'll also make sure I consider what I say and how it may impact others.

    Chat is a diverse place - We've all had different experiences and sometimes we might disagree on something, but that's OK. If I feel upset by something I'll self-moderate (take a break to calm down or use the ignore function).

    Chatters often choose to be anonymous - I won't repeat anything I hear in chat elsewhere and I won't share personal contact details in the chat room.

    Chatters who aren't able to co-operate risk being kicked out of chat sessions.



    Read the FULL GUIDELINES HERE.


    How can I give feedback about chat?
    If you want to give your feedback about a chat session you've attended then please get in touch by using the Feedback form

    Positive feedback and constructive criticism welcome.

    Happy chatting
    We're James, Aife & Mike: the staff team here at The Mix.
    If you have any questions about this place, feel free to
    ask over in the
    Help Desk or send us a private message.

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