View Full Version : Anyone else think natwest are crap?
I've had so much friggin trouble with natwest lately; I totally regret opening an account with them. At least I can do online banking with them, but having said that all I can do is check my bank balance. It doesn't even let me do stuff like pay bills, put money into another account etc etc! Their customer service is really crap in my local branch as well. Does anyone else have problems with them? :banghead:
Sikorah
15-03-2006, 04:35 PM
Nope.
My online banking allows me to do everything i could want.
H-face
15-03-2006, 04:37 PM
I think they're quite good. The customer services at the two branches i've been to were good also
Mad Mac
15-03-2006, 08:06 PM
I've had so much friggin trouble with natwest lately; I totally regret opening an account with them. At least I can do online banking with them, but having said that all I can do is check my bank balance. It doesn't even let me do stuff like pay bills, put money into another account etc etc! Their customer service is really crap in my local branch as well. Does anyone else have problems with them? :banghead:
i,m with natwest and i agree,they are wank! i have a buisness account and a personal account with them.i'm supposed to be able to ring my branch manager directly....not a fuckin chance! and his secretory just lies all the time.on the odd occasion that i have spoken to him,he is no help at all...he promises to look at having a small overdraught facility every month,but never does.but i allways get charged £35 for being £2 overdrawn, when they know full well that money goes in most days from the buisness. there is allways a delay of three days when i accept payment by credit cards,but the cheques are allways comming out...just cannot get to talk to a human voice!!...so frustrating!
ah i know wat u mean. they nearly charged me for having an advantage gold account even though i changed it to current plus, but hopefully i think they're sorting it. im literally down there in my local branch every week though, coz they always manage to get something wrong. it really annoys me but judging by that other thread HSBC don't seem to be any better! not many other banks left to switch to really....
ButtonMoon
15-03-2006, 10:11 PM
It doesn't even let me do stuff like pay bills, put money into another account etc etc! Their customer service is really crap in my local branch as well. Does anyone else have problems with them? :banghead:
I bank with Natwest and Lloyds TSB and out of the two, I think that NW are the better. I can do payments and transfers with their online banking. I find that they are the more professional too.
Bunnie
15-03-2006, 10:18 PM
YES!! they are the thorn in my side at the mo! but i have to go with them as they are the only bank that specialise in the loan i need for my post grad course! (how convenient) but they are playing silly buggers! tut!
wow, quite a lot of mixed opinions on here! well at least i make some interest in my account. the other day i made 12p. Joy.
Moffster
15-03-2006, 11:35 PM
well i opened an account with them and last couple of months they just reckon i have been overdrawn even tho i havent had any money with them for the last 6 months.. ex missus had problems with them...they can keep charging me but i aint paying cause they are charging me to be overdrawn even tho nothing should be coming out of it!!! I wanted a overdraft but no couldnt give me one, but they still charge me for absoloutly nothing!!!
Ahh To*sers!! I cnt even get to speak to anyone!!
carrot12
17-03-2006, 10:32 AM
Been with Natwest 10 years and not had a single problem. The online banking def. lets me pay bills, set up standing orders, transfer between accounts etc. Have you tried ringing their helpdesk?
The only problems I have had are with the online banking. And when I set up my student account, they failed to give me an overdraft, which I specifically requested. Fortunately, I am on good terms with my local bank and they were only too happy to sort it out.
Voodoo Ray
17-03-2006, 10:49 AM
After I lost my bank card, they were happy to provide a replacement card for me, and it only took seven requests and five fucking months. :mad: :banghead:
Otherwise, they've been fine...:D
*Snow White Queen*
17-03-2006, 02:52 PM
Their student overdrafts are crap compared to others.
Fenix Blade
17-03-2006, 03:50 PM
Never had a problem with them.
Infact, they once called me asking if someone had stolen my card/cloned my card as I spent £700 in one transaction (the first time I spent over £20 in 4 months or so of saving £800 a month).
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