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ShyBoy
08-03-2005, 07:04 PM
You know NTL accounts, you get loads of big numbers for accounts numbers and passwords, well I have a problem. I can't find our account number, when I try to log in I can't because it's my mums account and she doesn't know her password. Tried retrieving it, but it just sends the password to the exact same email account :banghead: so what on earth the point of that is I don't know.

Tried emailing them from my account and explain the situation, but it seems even sending them an email isnt straightforward, it asks for my account number (which I do not know) and lots of other things.

Doofay
09-03-2005, 12:41 AM
Ring em.

Monserrat
09-03-2005, 07:49 AM
The account number is on the monthly bill.

NaRaYaN
09-03-2005, 11:01 AM
You trying to upgrade the NTL broadband speed? they've got 2mb and 3mb now.

http://www.ntlworld.com/data-feeds/editorial/microsites/tierMigration/ if you fancy getting a free speed increase.